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Revenues and Benefits - how we use your personal information

To administer the various services it manages, the Council's Revenues and Benefits Service will collect personal data about you and your family.

Information held about you

This information collected may include:

  • Details about you, such as your address, telephone number, email address, National Insurance number, date of birth, household composition and income details.
  • Other relevant information needed to process your claim such as your landlords contact details or the amount of care you receive.

How will we use the information we hold about you?

We will collect information about you to -

  • Comply with our legal obligations such as the collection of Council Tax and Non-Domestic Business Rates
  • Assess your application(s) for Housing Benefit, Council Tax Reduction, Free School Meals and financial assessments for Social Care or any other any local tax, reduction, service or benefit you apply for
  • Allow the council to communicate and provide services appropriate to your needs such as an application for Blue Badge
  • Comply with other legal obligations and/or the detection of crime including fraud.

We may check some of the information you have provided with other sources to ensure your data is accurate.

Who we will share your information with?

To administer any local tax, reduction, service or benefit the Council is responsible for we share information under our legal obligations and with partner organisations, including:

  • Other departments within the Council
  • Government departments
  • HM Revenues and Customs.
  • The Department for Work and Pensions
  • Other Councils where the law allows us to do so

On occasions, your information may be accessed by contracted IT support organisations in the delivery of IT support.  Access by IT support will only be for such reasons as fixing any technical issues with software.

How long do we keep your records?

We will only keep your information for the minimum period necessary. This will be until any claim has expired and the period required by the council for legal and audit purposes has passed. All information will be held securely and destroyed under confidential conditions.

Further information

For further information about how Swansea Council uses your personal data, including your rights as a data subject, please see our corporate privacy notice on our website.

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