Search site

Patients thank their heroes at awards ceremony

The words committed, professional and compassionate were constantly heard as care provided to people in hospital and the community by ABMU staff and Swansea Council's Adult Social Service teams was celebrated at a special event held at Singleton Hospital.


The Patient Choice Awards gave patients, service users, carers, family and friends the chance to say thanks to a member of staff, a team, or service, they believe had made a real difference by providing outstanding care.

Many of the nominations were read out and an audience in excess of 100 heard heartfelt stories from grateful people eager for those who had looked after them or a loved one to be recognised.

In total 25 awards were handed out to social workers and carers, nurses, doctors, therapists and other care professionals.

Among the many testimonies were several to the team at the council-run Ty Waunarlwydd care home.

One family wrote: "She was always so happy and content and was so settled in her life with you all . . . it was always a comfort to know she was amongst friends."

One man nominated The Grove Medical Centre for the care provided to his wife.

He said: "My wife is of the firm opinion that Dr Ryani is the wisest, most approachable and concerned GP she has ever encountered . . . Perhaps the most striking thing and the main reason I am writing is that the ethos of providing the best attention to patients clearly extends to all practice personnel."

Alison Stone, Social Welfare Officer at the Community Mental Health Team was thanked by one family for "going above and beyond the call of duty" in helping with the arrangements of one service user's funeral.

And just the day after his wife passed away one man put pen to paper to thank staff across the ABMU Health Board for the "wonderful care" she had received.

There was applause and even cheers as many other services and staff were presented with their awards by Emma Woollett, Vice Chair of ABMU, and Mark Child, Swansea Council's Cabinet Member for Health & Wellbeing.

Cllr Child said: "I was very pleased to take part in the ceremony to recognise the huge commitment of staff to making sure patients and citizens achieve the best possible outcomes.

"I'd again like to say a big thank-you on behalf of Swansea Council to both the health care and social care staff who were recognised for going that extra mile and making a difference."

Ms Woollett said: "The calibre of nominations was just astonishing and it was a pleasure to recognise staff who have gone above and beyond that extra mile.

"When we do that it is so appreciated as could be seen from the testimonies on the day."

Powered by GOSS iCM