Search site
Cymraeg

05 - Parked after the expiry of a pay and display ticket

 

I had a valid pay and display ticket

If you had a valid pay and display ticket which had either fallen off or had turned face down, we may consider your challenge. You can Appeal against a Penalty Charge Notice (PCN) online. You will need to provide a copy of the front face of the pay and display ticket with all the details clearly visible, including the expiry date / time.. Each case is reviewed individually so your challenge may not be successful.

If you decide not to challenge and you would like to take advantage of the discounted price: Pay a parking fine

 

I did not realise I had ran past my expiry time

It is your responsibility to return to your vehicle for the ticket expiry time, by law a grace time of an additional 5 minutes is given. You are liable for the penalty charge notice.

If you would like to take advantage of the discounted price: Pay a parking fine

 

My vehicle has been cloned

If you have received a PCN through the post from Swansea Council and you are certain that this was not you, your vehicle registration may have been cloned which is a serious crime and must be reported to the police as soon as possible. 

If you believe your vehicle has been cloned, we may consider your challenge. You can Appeal against a Penalty Charge Notice (PCN) online. You will need to provide us with evidence that it was not you or your vehicle that was present when the PCN was issued, this could be a receipt from that day for example. Each case is reviewed individually so your challenge may not be successful.

If you decide not to challenge and you would like to take advantage of the discounted price: Pay a parking fine

 

The machine did not accept all of my money

It is your responsibility to check the screen on the machine to make sure your money has been accepted and the correct purchase time is displayed before pressing the button to print the ticket. If there was a fault with the machine, a number is provided for you to call. You are liable for the penalty charge notice.

If you would like to take advantage of the discounted price: Pay a parking fine

 

I had a medical emergency

If you were involved in a medical emergency, we may consider your challenge. You can Appeal against a Penalty Charge Notice (PCN) online. You will need to provide us with a formal letter from a health professional that treated you or a passenger directly after the event. Each case is reviewed individually so your challenge may not be successful.

If you decide not to challenge and you would like to take advantage of the discounted price: Pay a parking fine

 

I have been issued two PCNs

We may consider your challenge if both PCNs were:

  1. issued on the same day
  2. issued on the same street
  3. issued under the same contravention

If this is the case, we may consider your challenge. If you have been issued two PCNs on the same day on the same street and for the same contravention, you will need to Appeal against a Penalty Charge Notice (PCN) online and provide your vehicle registration number along with the WJ number printed on the PCN which was issued the second time. Our team will investigate your challenge and cancel any PCN which falls under this category. Each case is reviewed individually so your challenge may not be successful.

If you decide not to challenge and you would like to take advantage of the discounted price: Pay a parking fine

Powered by GOSS iCM