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Advice for businesses about coronavirus


Businesses with a rateable value of £51,000 or less will receive 100% business rates relief and pubs with a rateable value of between £51,000 and £100,000 will receive a £5,000 reduction on their bill.


Any businesses who satisfy the criteria for the award of this new relief, once we receive them, will have a new rates bill issued as soon as possible.


Welsh Government business grants: 


Apply for a Welsh Government business grant for support during the Covid-19 (coronavirus) pandemic.


Business Rates

All the information you need about Business Rates and how to pay them.

Business Rates are a form of local taxation payable by the occupiers or owners of commercial properties such as shops, offices, pubs, warehouses and factories.

They are collected by the council on behalf of the Welsh Government. The money collected is paid into a central 'pool' and then redistributed across Wales to help pay for services provided by all the local authorities.

There are other commercial interests that Business Rates are payable for such as telecommunication masts, advertising rights, cash machines and car parks.

Thinking of starting a business or growing an existing business? For help and information contact Business Wales on 03000 603000 or visit Business WalesOpens new window

High Street and Retail Rates Relief 2020/21

The Welsh Government has expanded the High Street Rates Relief scheme to eligible ratepayers for 2020/21. The enhanced scheme will provide support of up to £2,500 towards non-domestic rates bills for retail properties with a rateable value of up to £50,000.
Properties that will benefit from the relief will be occupied high street businesses and retail properties such as shops, restaurants, cafes and drinking establishments, with a rateable value of £50,000 or less. The attached document provides guidance on the operation and delivery of the scheme.

PDF Document High Street and Retail Rates Relief in Wales 2020/21 - guidance (PDF, 440KB)Opens new window

Business Rates basic information

General information about Business Rates

Paying your Business Rates

There are a number of ways to pay your Business Rates.

Problems paying your Business Rates?

Contact us if you are having difficulties paying.

Reduce your Business Rates

If you pay Business Rates you may be eligible for rate relief.

Tell us about changes affecting your Business Rates

Let us know if you are moving into or out of premises or contact us to request a copy of your bill.

Frequently asked questions about business rates

Find out answers to the most common questions we get asked about business rates.

Contact Business Rates

If you can't find what you need or have a different query you can email us.
Web: Opens new window
Tel: 01792 635937
Full details for Contact Business Rates

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